Privacy policy
Last updated: April 30, 2026
This Privacy Policy describes how Careleaf (“we,” “us,” or “our”) collects, uses, and discloses your Personal Information when you visit our website mycareleaf.com (the “Site”) or make a purchase from the Site.
Contact Information
For any privacy-related questions or requests, you can contact us at:
Email: careleafservice@gmail.com
Website: mycareleaf.com
Collecting Personal Information
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
l Cookies – data files placed on your device or computer, often including an anonymous unique identifier. For more information about cookies and how to disable them, visit www.allaboutcookies.org.
l Log files – track actions on the Site and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
l Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.
When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.
When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.
How Do We Use Your Personal Information?
We use the Order Information to:
l Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations);
l Communicate with you;
l Screen our orders for potential risk or fraud;
l Provide you with information or advertising relating to our products or services, in line with your preferences.
We use the Device Information to:
l Screen for potential risk and fraud (in particular, your IP address);
l Improve and optimize our Site (e.g., by generating analytics about how customers browse and interact with the Site, and to assess the success of our marketing campaigns).
Sharing Your Personal Information
We share your Personal Information with service providers who help us provide our services and fulfill our contracts with you. For example:
l We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy
l We may use Google Analytics to understand how customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
l Facebook
l Google
l Bing
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at http://optout.aboutads.info.
Your Rights (GDPR for European Residents)
If you are a resident of the European Economic Area (EEA), you have the right to:
l Access the Personal Information we hold about you;
l Request that your Personal Information be corrected, updated, or deleted;
l Object to processing of your Personal Information;
l Request restriction of processing or data portability.
If you would like to exercise these rights, please contact us at careleafservice@gmail.com.
Your Personal Information will be initially processed in Ireland (via Shopify) and then may be transferred outside of Europe for storage and further processing, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at careleafservice@gmail.com to request deletion.
Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at careleafservice@gmail.com.